Help and Support

Question

I GET THIS ERROR:  NOD ERROR 502

Answer

The main reason you will receive this error is if you are using the incorrect memberid and/or password.

Please verify you are using the correct memberid and password.  Please remember that if you are a Paypal and/or Premium account subscriber, your account will begin with a "P".



CLICK HERE TO RETRIEVE YOUR MEMBER ID

CLICK HERE TO RETRIEVE YOUR PASSWORD



Another reason you might be getting this error is because of you are using an incorrect nntp address or port.



Here are the ports available for your use. Please select the appropriate nntp address and port.


Standard Routing Ports for ECONOMY SERVER:

   port(s): 119, 23, 25, 80, 3128

The following ports allow you to force packets through specific ports:
  • port(s): 7000 routing: ServerCentral (path1)
  • port(s): 8000 routing: Cogent (path1)
  • port(s): 9000 routing: BtN (path1)



Standard Routing Ports for PREMIUM SERVERS:

   port(s): 119, 23, 8000, 1720, and 3128

The following ports allow you to force packets through specific ports:
  • europe.newsdemon.com port(s): 119, 443, 8080
  • useast.newsdemon.com port(s): 119, 23, 8000, 1720, and 3128
  • us-secure.newsdemon.com port(s): 443, 563, and 8080



All users who are SSL customers MUST use the us-secure.newsdemon.com nntp address!

If this does not solve your problem, please click "NO" below and let us know about your issue.  Please be sure to Include your valid memberid and password in your support ticket.

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