Help and Support

 
  • Q:
  • My Connection is slower than normal?
  • A:
  • We offer a variety of ports for your downloading purposes. If you are experiencing slowness, you should first try changing the port you are downloading through and see if the problem is resolved. Often, changing the port will change the routing through the internet and increase your connection speed.

    Standard Routing Ports for NORTH AMERICAN SERVER:
    The following ports allow you to force packets through specific ports:
    • news.newsdemon.com port(s): 119, 23, 25 and 80
    • europe.newsdemon.com port(s): 119, 443 and 8080

    • us-secure.newsdemon.com * (THIS IS 256-BIT ENCRYPTED) port(s): 563, 80 and 81
    • europe-ssl.newsdemon.com * (THIS IS 256-BIT ENCRYPTED) port(s): 563, 80 and 81
     

  •  
  • Standard Routing Ports for EUROPEAN SERVERS:
    The following ports allow you to force packets through specific ports:
    • europe.newsdemon.com port(s): 119, 443 and 8080

    • news.newsdemon.com port(s): 119, 23, 25 and 80
    • us-secure.newsdemon.com * (THIS IS 256-BIT ENCRYPTED) port(s): 563, 80 and 81
    • europe-ssl.newsdemon.com * (THIS IS 256-BIT ENCRYPTED) port(s): 563, 80 and 81
  •  
  • * Available only for those signed up for SSL enabled accounts.
 

Did this solve your problem?

YES
(RETURN TO THE MAIN PAGE)

(SEND ME TO LIVE SUPPORT)
NO - 24 HOUR RESPONSE
(SEND ME TO OFFLINE SUPPORT)