NOD 502 ERROR/ACCESS DENIED - Powered by Kayako SupportSuite Help Desk Software

25 Sep 2020

Support Center » Knowledgebase » NOD 502 ERROR/ACCESS DENIED

	NOD 502 ERROR/ACCESS DENIED

Article For SSL and Premium account users:

This error occurs if you are using:

1) The Wrong User name (Member ID) & Password.
2) The Wrong News server address and NNTP port. In this case, please follow the steps below:

Please verify you are using these settings in your newsreader client. If you use News Rover, you can check/change these settings in the 'Configure' menu, 'Server' tab

News Server Choices for SSL account Users:

For SSL Access:
us-secure.newsdemon.com on SSL ports: 563, 80 or 81
europe-ssl.newsdemon.com on SSL ports: 563, 80 or 81

For Non-SSL Access:
useast.newsdemon.com on NNTP ports: 119, 443 or 8080
europe.newsdemon.com on NNTP ports: 119, 443 or 8080

Member ID: p##### (User Name)
Password: xxxxxxxxx (Password)

Max Connections to Server: 20

News Server Choices 20 Connections account Users:

useast.newsdemon.com on NNTP ports: 119, 443 or 8080
europe.newsdemon.com on NNTP ports: 119, 443 or 8080

Member ID: p##### (User Name)
Password: xxxxxxxxx (Password)

Max Connections to Server: 20

FOR STANDARD ECONOMY ACCOUNT USERS:

It is important to note that this server is being scaled out. You may receive an email telling you to add a 'p' in front of your memberid. If you receive this email, you will need to use one of the nntp addresses listed ABOVE.

Please verify you are using these settings in your newsreader client. If you use News Rover, you can check/change these settings in the 'Configure' menu, 'Server' tab

News Server Name: news.newsdemon.com
NNTP Ports: 119
Other Available ports: 23, 25, 80 and 7000.

Max Connections to Server: 8

Member ID: ##### (User Name)
Password: xxxxxxxxx (Password)

Article Details

Article ID:

Created On:

17 Feb 2009 7:54 AM