Frequently Asked Questions Open all Close all

 

50GB Recurring
  • 2260+ Days Retention
  • 20 Connections
$5.00
200GB Recurring
  • 2260+ Days Retention
  • 50 Connections
$7.00
SUPER UNLIMITED
  • 2260+ Days Retention
  • 50 Connections
$12 for first month, then $13/month
$12.00
Platinum Account
  • 2260+ Days Retention
  • 50 Connections
  • Free Secure VPN Access
$13 for first month, then $18/month
$13.00

Below please find a list of frequently asked questions. Click on the question to expand/collapse.

WHY CHOOSE NEWSDEMON

    What is NewsDemon?

NewsDemon is a premium USENET (newsgroup) service. We provide high speed connections to newsgroup servers with the highest completion rate and retention rates available. Click here or here for a list of benefits of using our services.

    How many newsgroups will I find on NewsDemon?

We currently offer around 107,000+ groups. Many groups are 'dead' groups with very little or no content at all and we exclude these. We have the ability to offer more groups so if we do not have a group you would like to read, please let us know HERE.

    How long are messages and files within the groups available?

Files and messages in the binary groups are available for up to 2260 days on the Premium Server and up to 2260 days on the Economy Server. In the text groups, files and messages are available up to 1265 days.

    How many simultaneous connections are we allowed?

All economy accounts are allowed 10 simultaneous connections. All premium server usenet accounts are allowed 50 simultaneous connections. The amount of simultaneous connections allow you to browse multiple newsgroup articles at the same time.

    How fast can I download?

This is an extremely complex question because of all the outside forces that can influence the answer. The most important thing to remember is that Newsdemon does NOT in any way rate limit or throttle speeds to ANY of our customers. NewsDemon.com Newsgroups offers USENET acces from both the US and EU server locations to provide the fastest connection available.

    Will SSL encryption help me?

Whenever you download from a secured connection, you are downloading information that has been scrambled on both ends of the connection and then reassembled using a special encryption key that only the two ends have access to. This will help secure your login and password information as well as any other information you are sending through the connection. Some people whose ISPs are traffic shaping certain ports used for usenet communication will also see an increase in speed because their ISP is not traffic shaping the SSL ports.

    What do others say about NewsDemon?

2008 Editors' Choice Winner
Source: Newsgroup Reviews
2009 Provider Of The Year
Source: Newsgroup Servers
Our Testimonials

HOW DO I JOIN NEWSDEMON

    How do I join Newsdemon?

NewsDemon is easy to join! We accept Paypal as well as our own secure credit card processor. Simply click on the following link to begin: https://www.newsdemon.com/usenet-access.php

    How much does NewsDemon cost?

We have news server accounts starting as low as $5.00 for users who don't need a lot of transfer. For those who are heavier users we offer accounts with a greater transfer limit and for the really heavy users we offer unlimited accounts. All accounts get access to the same speed, service, and content. Click here to see which account works best for your needs: https://www.newsdemon.com/usenet-access.php/a>

    What payment methods/currencies does NewsDemon accept?

Currently, you can pay in US Dollars/UK Sterling and Euros using most of the Credit/Debit Cards. NewsDemon accepts payments in US Dollars through PayPal too. Join Now lists all supported methods/currencies for you to choose from.

    What happens after I signup?

After you signup for a membership, within seconds you will receive a membership email and a receipt email. The membership email will contain a username and password which you will use to access our newsgroup servers. Please keep both of these emails for your records.

    Do I have to use a real email address?

YES!!! If you do not provide us with a real email address, you will not receive either your receipt of purchase or your membership email. You need both of these. We DO NOT resell your info, we do not send you spam, and we do not contact you for reasons other than issues with your account.

ACCOUNT INFO

    How do I know which ports to use?

The easiest way to find the best Port for your account is to visit our ports page located here: http://www.newsdemon.com/ ports.php

    How do I download and install Newsrover?

We have a static instructions page located here. You must be a member to view this page: http://www.newsdemon.com/ members/newsrover.php We also offer a video version located here: http://www.newsdemon.com/ newsrover_setup_guide.php

    How does NewsDemon measure downloads and transfer?

We count every byte of information that flows from our server to your pc. This includes all files from binaries groups and text groups. We do not count transfer amounts for posts you make to groups.

    How do I know how much transfer I have already used for this billing period?

There is a page within your members area with details on how much transfer you have used for the current billing cycle. The statistics sections of the members area are updated every hour.

    How long are messages and files within the groups available?

Files and messages in the binary groups are available for up to days. Files and messages in the text groups are available up to 720 days.

    How am I billed?

We bill either your credit/debit card or your Paypal account. All of our membership plans renew automatically until you decide to cancel. If you no longer want to receive our service you must fill out the cancellation form located in the members area. If you signed up using either Paypal or Worldpay, you will need to login to your Paypal or Worldpay account and cancel your subscription there AS WELL as cancelling your subscription within Newsdemon.

    What is autorecycling?

When you reach your monthly download limit you will no longer be able to download from newsgroups. Autorecycling allows our system to automatically renew your account once you have reached your monthly download limit. This means we will bill you for the next month's membership on the day you reach your account download limit. This will also move your future billing date. For example: You signup for a 2GB per month account on the 5th of the month. Unless you use all 2GB of your download prior to the 5th of the next month your next rebill will be the 5th of the following month. However if you use all 2Gb of the download limit by the 24th of the same month (19 days later) our system will automatically rebill you for the price of a 2GB account and your rebill date will move out till the 24th of the next month (unless you again use all your transfer before that date).

    How do I cancel autorecycling?

If you want to cancel autorecycling, please login to the members area and click the link on the left side of the page to turn autorecycling on/off. Please note that cancelling autorecycling DOES NOT cancel the rebill of your account on its next SCHEDULED rebill date.

    How do I cancel my Account?

1. If you've signed up for a Free Trial Account, you should cancel your account before your trial period ends.
2. If you've paid using PayPal or WorldPay, please make sure to cancel your Subscription or FuturePay Agreement too.

    How do I upgrade my account? How do I change my payment information?

If you want to upgrade your account or change your payment information, please access the change form in the members area.

    How do I view my invoices?

You can view your Newsdemon invoices by following this link: https://www.newsdemon.com/ members/payhistory.php

    Do you recommend any VPN services?

NewsDemon has a relationship with Slick VPN. You can get an account here: Visit SlickVPN.com

    Am I allowed to share accounts?

You are NOT allowed to share accounts. If our system detects multiple IP addresses are accessing your accounts we reserve the right to cancel your account. Please see our Terms Page located here: Terms Page

    What usage information does NewsDemon track/log?

NewsDemon does not track or log the newsgroups you visit or the articles your access. We are required to maintain a record of any post you make to the USENET but access to this information is restricted, please see our Privacy Policy for more details regarding this info.

    Do block accounts expire?

Block accounts do NOT expire. If you get a message saying your block has expired, please contact our support team.

    Why is my account counting header downloads in my quota?

Our servers can not currently distinguish between headers and articles for quota purposes. We are working on solving this issue. For unlimited accounts, it is obviously not an issue but for block and monthly limited accounts it causes some questions. Our solution is to add an additional 10% or more to every limited or block account upon billing to accomodate for potential header usage. If you are a customer who consumes more than 10% of your quota in headers, just let our support team know and we will gladly adjust your quota.