The NewsDemon Blog

Billing issues from last 48 hours

By WebMaster September 12th, 2017

Sept 15 Update: This issue should be resolved!

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Sept 13 Update: Here is the latest we have received from our credit card processor.

“The transactions were never captured, only authorized. Your cardholders may see the authorizations on their online banking portal. This isn’t ideal, so we are working to reverse the authorizations.

These timeout errors are a serious issue to us, we have been fine tuning our back-end servers to resolve these errors. We will provide an update and a post mortem later today.”

—————————————
Sept 12: We have had several customers impacted by a gateway issue with our credit card processor. Apparently the card is being charged properly but the gateway is telling our system that the transaction failed. In our system it will show up as a ‘failed transaction’ even though the funds were taken by the gateway from the customer card. We have raised the issue to our gateway provider and they are working to resolve. If you have had an issue like this, please contact support. We apologize for any inconvenience.

Greg



Hurricane Irma – Potential Impact

By WebMaster September 8th, 2017

Hurricane Irma is rapidly approaching the Florida coastline. Most of our staff live in Florida. We would like our customers to know that we will still be handling support tickets as quickly as possible, but that some tickets may go unanswered for longer than normal. Please bear with us as our employees/friends/family get to safe areas and hopefully avoid the hurricane.

We DO NOT anticipate and NNTP service interruptions related to the hurricane.

Thanks,

Greg



Unlimited Account Usage Thresholds?

By WebMaster August 26th, 2017

We sometimes get customers who receive “over quota” messages even though they are subscribed to an unlimited account. When we setup unlimited accounts, our back end software requires us to create a specific quota for every account. There is no way for us to get around this limitation. We currently make this number a very large number of Terabytes so the vast majority of our unlimited users will never encounter this issue. Occasionally, some of our users do legitimately reach this threshold. If this happens to you, please contact support and we will gladly reset your quota.

Why does NewsDemon not just set this initial unlimited account quota to some impossibly large number?  Like a billion Terabytes?

1) Some users share accounts with friends via login sharing or sophisticated proxies.  This is against our Terms of Service.  Our unlimited accounts are sold for individual users though we do allow sharing on block accounts and metered accounts.

2) We have had competitors sign up for unlimited accounts at discount pricing.  These competitors then use their own proxies (or other methods) to either feed their own spools or feed dozens of their own paying customers from our servers.   This allows competitors to generate revenue for themselves while billing their customers’ usage to NewsDemon.  For example, we once had an unnamed competitor sign up for ten accounts on Black Friday at $5 each.  This competitor then connected each of these accounts to a proxy and served their own customers from those accounts, using enough transit to potentially cost this competitor over $2000 if they paid for it, but they only paid us $50.  We verified our suspicions and terminated the accounts.  This competitor then went out on social media and spread negative comments (and continues to do so) that NewsDemon unlimited accounts are not unlimited.

What is the initial threshold value?  We do not disclose this value because it would make it easier for anyone looking to abuse the system.  It rises frequently as customer demand increases.

We understand not all of our customers will like this policy.  The reality is, a few bad customers sometimes ruin things for everyone.  But in this particular case, the bad customers have only ruined things for a very few people.  Looking at the server stats as of today, there have only been four users who have reached this unlimited threshold this month.  All four of those users were legit users who just needed to be reset, which we did, and they continued their usage.

We sell commercial accounts if anyone is looking to share unlimited accounts with friends, family, or are looking to start their own reseller.



Game Of Thrones: Episode VII Season Finale Special

By Newsgroup Usenet August 26th, 2017

SEASON FINALE

Here we are – the season finale….so much to cover in such little time.

Last week, we were left with wanting more. For those of us who have paid attention for awhile, there were a good deal of easter eggs throughout. 

And for our last installment, we have a newly hatched deal that surely deserves to sit on an Iron Throne

 

For this Sunday and Monday, Get A 4TB Block for only $55

 NORMALLY $250

THAT’S A $195  IN SAVINGS!!
USE COUPON CODE: ICEDRAGON

 

Get A Non-Expiring 4TB Block Account for only $55

No need to have the ability to see through the eyes of a raven to know this is a great deal!

As a NewsDemon member, you’ll feel like a white walker dragon with an insatiable hunger while eating through this 4TB deal which includes:

 

3200+ Days of Retention

 

50 Connections

 

Unlimited Speed

 

24/7 Support

 

Free Headers

 

Free Posting

 

Header Compression

 

Get in now as this special wont last long. Sunday and Monday only.

 

$55 FOR 4TB

NON-EXPIRING BLOCK ACCOUNT
SAVE $195
USE COUPON CODE: ICEDRAGON



Game Of Thrones: Episode VI Special

By Newsgroup Usenet August 18th, 2017

Ravens! Dragons! Jon Snow!

As we get closer to season finale, the more questions we have and the more we want to see. 

For our sixth installment of our GoT Special, we got something that any of Daenery’s Dragons would want to sink their teeth into:

 

For this Sunday and Monday, Get Three Months of Unlimited Access for $16

THAT’S ONLY $5.33 A MONTH!

RENEWS AT DISCOUNTED RATE!
INCLUDES SLICKVPN ACCESS!
USE COUPON CODE: BEYONDTHEWALL

 

Get Our Unlimited USENET package for 3 months for only $16
**This account will renew, unless canceled, at the same rate of $16 for 3 months!**

No need to have the ability to see through the eyes of a raven to know this is a great deal!

As a NewsDemon member, you’re treated like a  King with features that include:

 

3200+ Days of Retention

 

50 Connections

 

Unlimited Speed

 

24/7 Support

 

Free Headers

 

Free Posting

 

Header Compression

 

Get in now as this special wont last long.

Sunday and Monday only.

$16 FOR 3 Months

RENEWS AT DISCOUNTED RATE
INCLUDES SLICKVPN ACCESS
USE COUPON CODE: BEYONDTHEWALL



Game Of Thrones: Episode V Special

By Newsgroup Usenet August 12th, 2017

Yet another wild week of Dragons and Ravens on Game of Thrones.

This last episode was full of easter eggs and references to previous seasons.

It inspired us to dust off a special that was extremely popular the last go around:

 

For this Sunday and Monday, Get One Month Of Unlimited Usenet for $3

 

NON-RECURRING, NON-RENEWING
USE COUPON CODE: EASTWATCH

Get Our Unlimited USENET package for an entire month for only $3
**This account will not renew, once the month is up, so is the subscription. No recurring payments to worry about!**

No need to have the ability to see through the eyes of a raven to know this is a great deal!

As a NewsDemon member, you’re treated like a  King with features that include:

3200+ Days of Retention

 

50 Connections

 

Unlimited Speed

 

24/7 Support

 

Free Headers

 

Free Posting

 

Header Compression

 

Get in now as this special wont last long.

Sunday and Monday only.

$3 FOR 30 DAYS

NON-RECURRING, NON-RENEWING
USE COUPON CODE: EASTWATCH



Game Of Thrones: Episode IV Special

By Newsgroup Usenet August 5th, 2017

Yet another wild week of Dragons and Ravens on Game of Thrones.

This last episode was full of easter eggs and references to previous seasons.

It inspired us to dust off a special that was extremely popular the last go around:

 

For this Sunday and Monday, Get UNLIMITED Access For Only $6.50/MO

 

INCLUDES SLICKVPN
USE COUPON CODE: SEVENKINGDOMS

Get Our Unlimited USENET package AND VPN Access for only $6.50/MO
**This monthly account is recurring, for the lifetime of the account!**

No need to have the ability to see through the eyes of a raven to know this is a great deal!

As a NewsDemon member, you’re treated like a Mad King with features that include:

3200+ Days of Retention

 

50 Connections

 

Unlimited Speed

 

24/7 Support

 

Free Headers

 

Free Posting

 

Header Compression

 

Get in now as this special wont last long.

Sunday and Monday only.

$6.50/ MONTH

UNL. USENET +VPN

LIFETIME RECURRING//INCLUDES SLICKVPN
USE COUPON CODE: SEVENKINGDOMS



Game Of Thrones Special – Episode Three

By Newsgroup Usenet July 29th, 2017

Due to the overwhelming popularity of our last special, we’ve run out of available accounts to offer at the discounted rate.

Things are firing up on Game Of Thrones and we’re eagerly awaiting the next episode to see what happens next.

While we all wait to see what’s in store, here’s something else to get excited about

 

For this Sunday and Monday, Get 6 Months of UNLIMITED USENET Access For Only $24

USE COUPON CODE: BEADRAGON

That’s MORE than 50% OFF normal rates.

This special is sure to slay the dragon, so get in on this deal while it lasts!

As a NewsDemon member, you’re provided the red wedding carpet treatment with:

 

3200+ Days of Retention

 

50 Connections

 

Unlimited Speed

 

24/7 Support

 

Free Headers

 

Free Posting

 

Header Compression

 

Get in now as this special wont last long.

Sunday and Monday only.

6 MO UNL. USENET $24

USE COUPON CODE: BEADRAGON



GoT Usenet Special

By WebMaster July 24th, 2017

I feel bad we have run out of Unlimited Accounts for the 70% special we advertised last week. We had an amazing response to the sale! I was just trying to give something back to the Usenet community and thank all our loyal customers. The 70% discount puts most of these accounts below our cost, so we do have to limit the number of accounts we sell. I hope everyone understands. ;-)

I am currently on my honeymoon, but I have asked my team to prepare a coupon code to accommodate some of our customers who were disappointed the sale did not proceed as we originally planned. We are going to limit the discount to the first 150 subscribers and the coupon will expire tonight at midnight UTC.

Discount: 70% off any account
The coupon code is: shallwebegin
# of accounts available: 150
Coupon Expiration: 11:59:59 UTC

Thanks! Next Sunday we will offer another great special, so come back to see what it will be!

G Lyda
President
NewsDemon



Game Of Thrones Special – Episode Two

By Newsgroup Usenet July 23rd, 2017

Due to the overwhelming popularity of our last special, we’ve run out of available accounts to offer at the discounted rate.

For this Sunday and Monday only – we’re offering another incredible offer to tune into, in theme with our Game Of Thrones Tribute Special

 

For this Sunday and Monday, Get a 1TB Block for only $25

USE COUPON CODE: REDWEDDING

 

Normally $89.00 – this two day special discounts our 1TB block by $64.00!

Fend off the White Walkers with this Flaming Special!

With a NewsDemon Block Account, you’re provided

 

3200+ Days of Retention

50 Connections

Unlimited Speed

24/7 Support

Free Headers

Free Posting

Header Compression

 

Get in now as this special wont last long.

Sunday and Monday only.

1TB Block for only $25

USE COUPON CODE: REDWEDDING