19 Sep 2018

Support Center » Submit a Ticket » Technical/Server Issues

Submit a Ticket If you can't find a solution to your problems in our knowledgebase, you can fill in the fields below with as much detailed information as possible and send it to our support personnel. General Information Full Name: * Email: * Priority: Low Medium High Urgent Emergency Critical Membership Status Are you a current member?: * Yes, my membership is active Yes, but I am not sure if I am active No No, but I want to be Not Sure Member/Password - If you know yours, please enter Memberid: Your memberid issued by Newsdemon Password: Your Member's password issued by Newsdemon Server Issues - Please answer as many as possible Which best categorizes your issue?: Multiple selections possible I am getting a NOD 502 Error I am getting a 440 Posting Error My connection seems slow I can not connect at all My unlimited account says I am overquota I can not download NewsRover Other What is the EXACT error code your newsreader is providing?: Which Newsreader are you using?: Who is your Internet Service Provider (ISP)?: Is this the first time you have experienced this issue?: Yes No Not Sure Select the server(s) you are experiencing an issue with:: Multiple selections possible news.newsdemon.com useast.newsdemon.com europe.newsdemon.com us-secure.newsdemon.com europe-ssl.newsdemon.com Are you behind a firewall?: Yes No Message Details Subject: *  Loading Knowledgebase Suggestions... Upload File(s) Verify Submission Please enter the text you see in the image at the right into the textbox below. This is required to prevent automated submission of Tickets.  Back  Login [Lost Password]  E-mail: Password: Remember Me:    Search -- Entire Support Site -- Knowledgebase

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