The NewsDemon Blog

NewsDemon Usenet Black Friday 2017 Deals

November 23rd, 2017

Here are the NewsDemon Black Friday deals for 9am ET:

Unlimited + VPN for $3/month
Unlimited + VPN for $30/Year
4TB non-expiring block + VPN (3 free months) for $40
https://www.newsdemon.com/black-friday-usenet-2017.php

We will be changing the prices at approximately 10am ET.

 

Black Friday 2017!

November 20th, 2017

UPDATE: Black Friday deals will be going live on Thursday at 9AM ET!

Its that time of year again! We will be posting Black Friday and Cyber Monday specials soon!

You will be able to find our specials here: https://www.newsdemon.com/black-friday-usenet-2017.php

We may change the specials as the day goes along, depending on how things are going. We have some other plans we may offer… ;-)

We have already been getting some questions regarding price matching for this weekend. The answer is YES! We will be price matching our competitor’s specials for this weekend! Keep in mind that our price match system is a 100% manual process. I have no idea what other providers will be offering and whether or not it will be better than what we are going to offer, but if there is something better out there, we will match it…as long as you send it in while the offer is still live and verifiable on the competitor’s website. If you are concerned about it still being there by the time we get to your email, take a screenshot.

We will answer all the price match emails in the order we get them, so please be patient.

Also, we have had people ask if we price match services which sell accounts with lesser retention (say 1000 days or so). Yes we do. Doesn’t matter to us if they have 1000 days or 3000 days. As long as the service is GENERALLY the same. We are not going to be like some big box stores that make sure its the EXACT same thing in the exact same box. That is annoying.

Greg

 

Black Friday is coming!

October 24th, 2017

We are looking for your input for Black Friday and Cyber Monday deals!

Normally we offer five really great timed deals on Black Friday and Cyber Monday but each only runs for an hour each day. This year we are thinking about just running two specials all-day-long on Black Friday and Cyber Monday. Anyone have any suggestions? Looking for something creative to help bring new users to the platform and help expand the usenet community.

If you submit a creative suggestion that we use I will give you a free year of usenet access for free!

 

Billing issues from last 48 hours

September 12th, 2017

Sept 15 Update: This issue should be resolved!

—————————————
Sept 13 Update: Here is the latest we have received from our credit card processor.

“The transactions were never captured, only authorized. Your cardholders may see the authorizations on their online banking portal. This isn’t ideal, so we are working to reverse the authorizations.

These timeout errors are a serious issue to us, we have been fine tuning our back-end servers to resolve these errors. We will provide an update and a post mortem later today.”

—————————————
Sept 12: We have had several customers impacted by a gateway issue with our credit card processor. Apparently the card is being charged properly but the gateway is telling our system that the transaction failed. In our system it will show up as a ‘failed transaction’ even though the funds were taken by the gateway from the customer card. We have raised the issue to our gateway provider and they are working to resolve. If you have had an issue like this, please contact support. We apologize for any inconvenience.

Greg

 

Hurricane Irma – Potential Impact

September 8th, 2017

Hurricane Irma is rapidly approaching the Florida coastline. Most of our staff live in Florida. We would like our customers to know that we will still be handling support tickets as quickly as possible, but that some tickets may go unanswered for longer than normal. Please bear with us as our employees/friends/family get to safe areas and hopefully avoid the hurricane.

We DO NOT anticipate and NNTP service interruptions related to the hurricane.

Thanks,

Greg

 

Unlimited Account Usage Thresholds?

August 26th, 2017

We sometimes get customers who receive “over quota” messages even though they are subscribed to an unlimited account. When we setup unlimited accounts, our back end software requires us to create a specific quota for every account. There is no way for us to get around this limitation. We currently make this number a very large number of Terabytes so the vast majority of our unlimited users will never encounter this issue. Occasionally, some of our users do legitimately reach this threshold. If this happens to you, please contact support and we will gladly reset your quota.

Why does NewsDemon not just set this initial unlimited account quota to some impossibly large number?  Like a billion Terabytes?

1) Some users share accounts with friends via login sharing or sophisticated proxies.  This is against our Terms of Service.  Our unlimited accounts are sold for individual users though we do allow sharing on block accounts and metered accounts.

2) We have had competitors sign up for unlimited accounts at discount pricing.  These competitors then use their own proxies (or other methods) to either feed their own spools or feed dozens of their own paying customers from our servers.   This allows competitors to generate revenue for themselves while billing their customers’ usage to NewsDemon.  For example, we once had an unnamed competitor sign up for ten accounts on Black Friday at $5 each.  This competitor then connected each of these accounts to a proxy and served their own customers from those accounts, using enough transit to potentially cost this competitor over $2000 if they paid for it, but they only paid us $50.  We verified our suspicions and terminated the accounts.  This competitor then went out on social media and spread negative comments (and continues to do so) that NewsDemon unlimited accounts are not unlimited.

What is the initial threshold value?  We do not disclose this value because it would make it easier for anyone looking to abuse the system.  It rises frequently as customer demand increases.

We understand not all of our customers will like this policy.  The reality is, a few bad customers sometimes ruin things for everyone.  But in this particular case, the bad customers have only ruined things for a very few people.  Looking at the server stats as of today, there have only been four users who have reached this unlimited threshold this month.  All four of those users were legit users who just needed to be reset, which we did, and they continued their usage.

We sell commercial accounts if anyone is looking to share unlimited accounts with friends, family, or are looking to start their own reseller.

 

Game Of Thrones: Episode VI Special

August 18th, 2017

Ravens! Dragons! Jon Snow!

As we get closer to season finale, the more questions we have and the more we want to see. 

For our sixth installment of our GoT Special, we got something that any of Daenery’s Dragons would want to sink their teeth into:

 

For this Sunday and Monday, Get Three Months of Unlimited Access for $16

THAT’S ONLY $5.33 A MONTH!

RENEWS AT DISCOUNTED RATE!
INCLUDES SLICKVPN ACCESS!
USE COUPON CODE: BEYONDTHEWALL

 

Get Our Unlimited USENET package for 3 months for only $16
**This account will renew, unless canceled, at the same rate of $16 for 3 months!**

No need to have the ability to see through the eyes of a raven to know this is a great deal!

As a NewsDemon member, you’re treated like a  King with features that include:

 

3200+ Days of Retention

 

50 Connections

 

Unlimited Speed

 

24/7 Support

 

Free Headers

 

Free Posting

 

Header Compression

 

Get in now as this special wont last long.

Sunday and Monday only.

$16 FOR 3 Months

RENEWS AT DISCOUNTED RATE
INCLUDES SLICKVPN ACCESS
USE COUPON CODE: BEYONDTHEWALL

 

Game Of Thrones Special – Episode Three

July 29th, 2017

Due to the overwhelming popularity of our last special, we’ve run out of available accounts to offer at the discounted rate.

Things are firing up on Game Of Thrones and we’re eagerly awaiting the next episode to see what happens next.

While we all wait to see what’s in store, here’s something else to get excited about

 

For this Sunday and Monday, Get 6 Months of UNLIMITED USENET Access For Only $24

USE COUPON CODE: BEADRAGON

That’s MORE than 50% OFF normal rates.

This special is sure to slay the dragon, so get in on this deal while it lasts!

As a NewsDemon member, you’re provided the red wedding carpet treatment with:

 

3200+ Days of Retention

 

50 Connections

 

Unlimited Speed

 

24/7 Support

 

Free Headers

 

Free Posting

 

Header Compression

 

Get in now as this special wont last long.

Sunday and Monday only.

6 MO UNL. USENET $24

USE COUPON CODE: BEADRAGON

 

GoT Usenet Special

July 24th, 2017

I feel bad we have run out of Unlimited Accounts for the 70% special we advertised last week. We had an amazing response to the sale! I was just trying to give something back to the Usenet community and thank all our loyal customers. The 70% discount puts most of these accounts below our cost, so we do have to limit the number of accounts we sell. I hope everyone understands. ;-)

I am currently on my honeymoon, but I have asked my team to prepare a coupon code to accommodate some of our customers who were disappointed the sale did not proceed as we originally planned. We are going to limit the discount to the first 150 subscribers and the coupon will expire tonight at midnight UTC.

Discount: 70% off any account
The coupon code is: shallwebegin
# of accounts available: 150
Coupon Expiration: 11:59:59 UTC

Thanks! Next Sunday we will offer another great special, so come back to see what it will be!

G Lyda
President
NewsDemon

 

NewsDemon Site/Service Update

July 16th, 2017

I would like to thank all our loyal customers for helping make NewsDemon one of the best Usenet communities on the planet! I have decided to give a status report on where our service stands currently:

The Good:
 

  • 1)  Our actual server farms are running very smoothly. We have not had a service interruption of any kind in over five years, and that outage was because of a fiber cut.
  • 2)  We continue to increase our retention daily.
  • 3)  We are currently developing a new website interface for both our web portal and the members area of our site designed to modernize the site and user experience.  ETA sometime before year end.
  • 4)  We will soon be adding some new payment options!
  • 5)  We continue to provide a FREE VPN account with every recurring account.
  • 6)  Users will have a better interface to upgrade/downgrade their accounts, add blocks, add multiple blocks at once, a better vacation pause feature, easier addition of backup payment options, etc.  If anyone has some requests for feature adds, please comment on this blog post!
  • 7)  We continue to be the only provider to give special discounts to military and students.
  • 8)  We continue to be the only provider to offer free accounts to journalists/media and to educators.
  • 9) We are adding a Price Match policy.

Known Issues:
 

  • 1)  Some of our users are not receiving emails from NewsDemon if they are using Microsoft/Live/Outlook/MSN/Hotmail accounts.  We are working on the issue.  No firm ETA.  In the meantime, please use an alternative email address for signing up and support tickets.  If you do not have one, please send support tickets to newsdemon (at) gmail.com as a LAST RESORT.
  • 2)  We have been made aware of some customers being billed multiple times in a month.  This is a legacy code issue with our older website code and we are going to eliminate this issue with the new site design/architecture.  Please be assured that anyone who is billed in error can receive a full refund.
  • 3)  We have also been made aware that some users have NOT been billed in months and they should have.  Again, this will be solved in the new site architecture.  We will not be going back to “catch up” on your billing.  We thank those of you who have been forthcoming!
  • 4)  The signup/join process is not showing updated pricing once a coupon has been accepted.  This should be resolved soon.
  • 5)  Some users have complained about their transaction not being accepted.  This is a fraud monitoring issue and we will have to work continuously to adjust and tweak our fraud prevention system to help eliminate some of this.  Unfortunately, I can not see this ever totally going away based on the nature of how fraud monitoring for credit cards works.

I would like to finish up by saying that I really appreciate all the support you have given us over the years.  I started the company to provide a quality Usenet service at an affordable price and I think we have done that for sixteen years!  I stepped away from management of the company for a few years and the Usenet industry changed and my team did not adjust and change with it. Unfortunately things did not run as smoothly as our customers expect and deserve.  I apologize and promise that will never happen again.  Satisfying our customers is the #1 goal.
 
Thank you for sticking with us!
 

G. Lyda
President